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Order a prescription


If you are already registered for ordering online you can click here to request your repeat prescription via SystmOnline.

If you would like to register for online ordering please come into the surgery and speak to a receptionist.

Please note, that from Wednesday, 1st April 2015, you will no longer be able to register for SystmOnline via our website.  This is because from this date, you will have more detailed access to your medical records via SystmOnline.  Therefore, in the interests of patient confidentiality, and to protect your privacy, new registrations for SystmOnline must be carried out in person. 

If you are already registered for SystmOnline, and would like to have more detailed access to your medical records, or if you are not yet registered for SystmOnline and would like to be after 1st April, please come into the surgery with a form of photo ID (for example, passport, driving licence, student ID, bus pass, blue badge, photo ID from work etc).

In the interests of patient safety, please allow A MINIMUM OF 48 HOURS from the practice receiving your prescription request to collection of your prescription. If your prescription is collected by a pharmacist, there may be additional time necessary to dispense the medication ordered. We are getting an increasing number of requests from patients asking for "urgent" prescriptions to be issued and signed the same day.


If your doctor agrees, you may obtain medicines by repeat prescription.  These may be obtained, giving 48 working hours notice: -

  • By completing a prescription request slip or asking the receptionist over the counter, when you are in the surgery;
  • By posting the repeat prescription request slip i.e. the right hand side of your last prescription in the prescription box in the foyer or in the normal post;
  • By faxing your request to (01937) 588689;
  • By using SystmOnline

There is also a repeat prescription collection service whereby all repeat prescriptions can be sent directly to the local chemist of your choice.  Please contact your chosen chemist to arrange this.

For a list of Frequently Asked Questions regarding your medications, please click here