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Friends and Family Test - Latest Results

In our Friends and Family Test, we ask just one question:

We would like you to think about your recent experience of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care of treatment?

Here are our results from November.

Extremely likely – 85%
Likely – 10%
Neither likely nor unlikely – 1%
Unlikely – 1%
Extremely unlikely – 2%
Don't know – 1%

Here are some of the comments we received:

The staff are always helpful and friendly

The staff are very kind but the wait is long

The attention I received when asking for advice on earache, the duty doctor rang me within one hour and seen one hour later - brilliant